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Guide to Configuring Your Motorised Roll-Up Sail

This guide will take you step by step through the design and installation of your custom motorised roll-up sail, ensuring an elegant and functional covering for your outdoor spaces.

PHASE 1: Configuring the Sail and Paying for Anchors Only

Introduction

To guarantee a flawless result, we have simplified the configuration and installation by dividing them into two separate PHASES. Each PHASE corresponds to a separate order, and the materials will be delivered in two shipments:

PHASE 1: you will configure your sail and receive the anchors and fixing materials.
PHASE 2: you will confirm the anchor measurements and receive your customised sail along with the motorised system.

This process allows you to install the anchors before finalising the sail's exact measurements, ensuring a precise installation with no margin for error.

What You Will Receive in PHASE 1

With the first order, you will receive all the anchors and necessary fixing materials, allowing you to install the support points for your sail before confirming the final measurements.

The PHASE 1 package will include:

Anchors selected during configuration (poles, wall plates, collars, etc.)
Fixing materials, including threaded rods and chemical resin for a fix and long-lasting installation
Fabric samples to feel the quality and choose the colour of the material before making your final decision
Measuring tape, essential for accurately measuring the distances between anchors and confirming the sail’s dimensions in PHASE 2
Allen keys and gloves

Thanks to this two-PHASE process, you can install the supporting structure with confidence and verify every detail before your custom sail is produced.

Description of PHASE 1

During this initial phase, you will be asked for all the necessary information to configure your motorised roll-up sail. The configuration consists of five steps, in which you will choose:

The shape of the sail
The type of installation
The measurements between anchors
The anchors and their colour
The fabric and available colour palette

Below, we will analyse each phase with practical examples.

The 5 Steps of PHASE 1

Step 1: Choosing the Shape

The first step is selecting the shape of your sail. The following options are available:

Triangular (ideal for corners or small spaces)
Square or rectangular (provides wider and more symmetrical coverage)
Trapezoidal (suitable for special configurations with slanted sides)

Example: If you want to cover a rectangular patio of 4m x 5m, the best choice would be a rectangular sail.

Step 2: Choosing the Installation Type

Here, you will define how the sail will be fixed. The options depend on the chosen shape and include pole and/or wall anchors.

Example: If you select a triangular sail, you will need to specify how to fix the three corners:

Two wall plates + one pole
One wall plate + two poles
Three independent poles
Three wall plates

The system will display the available options for each configuration.

Step 3: Choosing the Measurements

At this stage, you will enter the measurements between the anchors (from pole to wall, pole to pole, etc.). The system will automatically calculate the optimal sail size, considering the necessary tensioning.

Example: If the distance between two wall anchors is 4.50 metres, the system will calculate a sail that is slightly smaller to ensure proper tensioning.

Important Note: The measurements will be confirmed definitively in PHASE 2, once the anchors have been installed.

Step 4: Choosing the Anchors

Here, you will select the fixing points and their type. The available options include:

Poles with a 90° or 75° inclination, or with a wall mounting collars
Wall-mounted anchors in stainless steel, including:
- Fixing for the roll-up system
- Fixing for the sail corner

Each pole is available in three finishes:

Silver (aluminium grey)
Anthracite (dark, elegant)
Dark Corten (rust-effect, industrial)

Example: If you have a load-bearing wall and want a sail with two corners fixed to the wall and a 75° inclined pole, you should select:

Two wall-mounted anchors
One 75° inclined pole

Step 5: Choosing the Fabric and Colour

There are two types of shading fabrics available:

Purishade® (waterproof) – ideal for protection against both sun and rain
Meshnet® (breathable) – ideal for ventilation and sun protection

Each fabric is available in different colours.

Example: If you prefer a natural and warm effect, you might opt for the waterproof Purishade® fabric in beige.

Important: At the end of PHASE 1, along with the anchors, you will receive a kit containing fabric samples. This allows you to see the material and colour in person before confirming your choice in PHASE 2.

Flexibility: The fabric and colour can be changed in PHASE 2 at no additional cost.

Conclusion of PHASE 1

PHASE 1 allows you to prepare the entire structure by receiving and installing the anchors before confirming the sail. Once this phase is complete, you can move on to PHASE 2, where you will define the exact sail measurements and proceed with the second order for the production and delivery of your motorised covering.

PHASE 2: Confirming Measurements and Purchasing the Sail

After installing the anchors received in PHASE 1, it's time to complete the setup of your motorised roll-up sail. This second PHASE allows you to confirm the final measurements, select the fabric, and proceed with the purchase of your custom sail.

Thanks to this TWO-PHASE process, you can securely install the support structure and verify every detail before your custom sail is produced.

IMPORTANT: Ensure you take precise measurements of the anchors, keeping the measuring tape taut and recording the dimensions from the centre of the anchor hole for accurate results.

What You Will Receive in PHASE 2

With the second order, you will receive the shading sail with its roll-up system, motor, solar panel, anemometer, and other accessories.

In detail, the PHASE 2 package will include:

Custom roll-up system
Custom radial sail
Pre-assembled motor unit
Pre-assembled spring unit
Solar panel
Anemometer
Remote control
Swivel Block and ropes for tensioning
Boom covers
Various accessories and tools

How Does PHASE 2 Work?

1. Accurate Measurement of Anchor Distances

Now that the anchors are installed, you can take precise measurements between each fixing point.

Using the measuring tape provided in PHASE 1, you can record the actual distances to ensure the sail is perfectly compatible with your setup.

2. Accessing the User Panel and Confirming Your Configuration

After placing the first order (PHASE 1), you will receive an email with a detailed guide to help you step by step with the anchor installation.

The same email will contain a direct link to complete PHASE 2.

By logging into your user panel, you can retrieve your configuration and proceed with confirmation or make any necessary adjustments.

3. Modifying Measurements and Fabric Choices

If the actual measurements differ from those indicated in PHASE 1, you can easily update them in your user panel.

You can also finalise your choice of fabric and colour, having had the opportunity to evaluate the samples received in PHASE 1.

4. Automatic Price Calculation and Final Payment

Remember, if you change the fabric or colour, the price remains the same!

If you modify the measurements, the system will automatically recalculate the sail's price based on the actual dimensions. This way, you will only pay for what you will receive.

5. Fast Production and Delivery

Once the order is completed, your custom sail will go into immediate production.

Delivery will take place within 4-5 working days, allowing you to install your covering quickly.

The Benefits of the Two-PHASE Process

This two-phase system allows you to install the anchors before confirming the final sail measurements, eliminating any margin for error. This ensures a precise, tailor-made configuration for optimal results.

If you have any questions, don’t hesitate to contact us via the dedicated form available here.

CONFIGURATOR FEATURES

Save and reload your configuration

While configuring your motorised roll-up sail, you have the option to pause the process at any time. You can save your choices and resume later without losing any details. Once you save your configuration, you will receive a unique code that allows you to reload it later. This feature lets you take more time for precise measurements or further considerations.

Share your configuration

If needed, you can share your configuration via email or SMS. With this function, the recipient will be able to view your exact choices, including measurements, anchor points, fabric, and colour selection. This way, you can get advice or discuss with others before finalising your order.

Please note that by sharing your configuration, the recipient will have the ability to modify it.

Contact us via chat or leave us a message

If you have any doubts or need assistance, our team is available via live chat during office hours. One of our experts will guide you through the configuration process, answering any technical or installation-related questions.

Outside of support hours, you can leave a message directly in the chat. We will get back to you as soon as possible, ensuring you receive the help you need without having to start the process from scratch. We are here to provide you with a smooth, clear experience without any unexpected issues!